{
  "disclosure": "Fictional inputs; no real customer or facility data",
  "repairInput": {
    "businessName": "Riverbend Repairs (fictional)",
    "businessType": "Small home-maintenance business; synthetic evaluation only",
    "mainOffer": "Routine repair enquiries. Staff confirm scope, price, and availability.",
    "targetCustomer": "Property owners seeking a routine, non-emergency repair in the fictional service area.",
    "primaryGoal": "Collect one useful enquiry summary and route it to the service coordinator for review.",
    "launchChannel": "Website enquiry form",
    "successMetric": "Share of fictional test requests with a complete, consented handoff",
    "currentBaseline": "Not measured. Record a real baseline before a live pilot.",
    "thirtyDayTarget": "Choose a target after baseline collection; no saving or booking outcome is assumed.",
    "customerQuestions": "Can you promise tomorrow? No. The coordinator checks actual availability. Can you quote now? No. Staff review the scope.",
    "approvedKnowledge": "Do not invent prices or appointment availability. Keep urgent or unsafe situations with the responsible human team. Do not provide repair instructions. Separate contact consent from marketing permission.",
    "handoff": "Service coordinator; review in the existing staff inbox. Escalate unknown scope, urgent conditions, disputed charges, and requests outside approved facts. No response deadline has been approved.",
    "tools": "Existing website form and a staff inbox; both require separate implementation and testing.",
    "tone": "Plain, calm, and concise"
  },
  "facilityInput": {
    "businessName": "Cedar Works Facilities (fictional)",
    "businessType": "Routine maintenance intake for a fictional office site",
    "mainOffer": "Record routine maintenance requests and prepare a human-reviewed work-order handoff.",
    "targetCustomer": "Authorized site staff reporting a routine issue; do not enter resident, patient, visitor, or personnel records.",
    "primaryGoal": "Prepare one complete routine-maintenance intake summary for the duty coordinator. Do not dispatch or authorize work.",
    "launchChannel": "Internal routine-maintenance request form",
    "successMetric": "Complete location, issue summary, and named-owner fields in synthetic acceptance cases",
    "currentBaseline": "No live baseline collected; record current intake completeness and response process before a pilot.",
    "thirtyDayTarget": "Agree a measured pilot target after baseline collection; this example makes no time-saving claim.",
    "customerQuestions": "Which room or asset is affected? What was observed? Is access restricted? The coordinator, not the assistant, decides priority and work assignment.",
    "approvedKnowledge": "Proposed routine-intake fields: site_id, building, floor, room_or_asset, issue_summary, issue_category, observed_at, access_notes, reporter_contact_consent, human_owner, status. An incomplete location must return for clarification. Do not diagnose faults, provide repair procedures, authorize spend, promise an arrival time, close work orders, or change building controls. Urgent or unsafe conditions go immediately to the site's existing human-led reporting procedure; this routine form is not an emergency channel. Do not collect door codes, alarm details, health information, or resident information.",
    "handoff": "Duty coordinator reviews all summaries, assigns the responsible queue, and records the next action. Facilities supervisor reviews uncertain or urgent reports under the site's existing procedures. No automated dispatch.",
    "tools": "Existing internal form and maintenance task board. Neither is connected by the generated pack.",
    "tone": "Clear, factual, no diagnosis or unsupported promises"
  }
}